The Big Picture/Case for Change:
provides an understanding of the marketplace in which you operate. Issues addressed include technological, societal, political, regulatory, demographic, and competitive forces that are defining your realities and causing you to move in a different direction.
Economic Literacy:
provides the fundamental economics of the organization. Where does your money come from, and where does it go and how much is left over? What happens to that? How do we keep score?
Customer Value Proposition:
provides insight to the needs and expectations of your customers. Answering the questions of what do your customers need and value and how well are we meeting those needs?
Organizational Process Maps:
Gives your people a bird’s eye view of how work gets accomplished, both in a current and future desired state. Helping your people understand how key processes shape customer value and where they personally fit into the process?
Strategy Maps:
having viewed the Big Picture or Case for Change Map, your people can now explore a view of where we are headed as an organization and how can I connect to the future of the organization.
Aligning Our Efforts:
this map allows individual work groups to connect their day-to-day efforts to the future vision of the business allowing the organization to make the future a reality.